Return & Refund Policy

At Artspree, Every product is thoughtfully handcrafted and in most cases, personalized specifically for you. As a result, customized and made-to-order products are not eligible for returns, exchanges or refunds unless they arrive damaged or an error has occurred on our end.

In case of an incorrect order

If you receive an incorrect item, please contact us within 48 hours of delivery by emailing us at artspreeeee@gmail.com . Kindly include your name, order details, contact details & clear photographs of the product and its packaging.

once the issue has been reviewed and verified, we will either replace the product or process a partial or a full refund, depending on the circumstances. Approved refunds are typically processed within 7-10 business days.

Order cancellation by Artspree

In the rare event that we are unable to fulfill your order and it is cancelled from our end, you will receive a full refund. The refunded amount will be processed to your original payment method and is usually reflected within 7-10 business days, depending on your bank or payment provider.

If you have any questions regarding your order, we’re always happy to assist you.